Your privacy is of the utmost importance to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website, make a purchase, or interact with our services. By using our website, you consent to the practices described in this policy.
We may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, shipping address, billing information, phone number and payment details. This information is collected only when you place an order, create an account, subscribe to our communications, or contact our customer support team. We also collect non-personal technical data such as your IP address, browser type, and website usage patterns to improve our site functionality and user experience.
We use the personal information we collect for the following legitimate purposes:
- Process and fulfill your orders, including shipping, delivery and order confirmation.
- Process payments and issue refunds where applicable.
- Respond to your inquiries, provide customer support and address your requests.
- Send you order updates, shipping notifications and transaction-related emails.
- Improve our website, products and services based on user feedback and usage data.
- Send promotional communications only if you have opted to receive them, with an easy unsubscribe option.
We will never sell, rent, lease or share your personal information with third parties for their marketing purposes without your explicit consent. We may share your data with trusted third-party service providers who assist us with order fulfillment, shipping, payment processing and website operation, and these providers are bound by strict confidentiality obligations to protect your information.
We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, loss, theft, alteration or disclosure. We store your data securely and only retain it for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws. While we strive to protect your data, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
You have the right to access, update, correct or request the deletion of your personal information held by us at any time. You may also opt out of receiving non-essential promotional communications by following the unsubscribe links in our emails or contacting our customer support team. If you have any questions about how your data is used, you may contact us to exercise your privacy rights.
We reserve the right to update or modify this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any revisions will be posted on this page, and your continued use of our website after such changes constitutes your acceptance of the updated policy.
If you have any questions, concerns or requests regarding this Privacy Policy or our privacy practices, please contact our customer support team. We will respond to your inquiries in a timely manner and address any privacy-related issues you may have.
